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Free Green Fee

All our passengers have free green fee with no return limit throughout the year and 50% discount for the companions of the players who are staying at the hotel and are not accommodated.

Reimbursement of stay

When customers choose an offer with non-refundable prepaid conditions, this rate also has the characteristic that in case of cancellation this amount will be paid in favor of a future stay or can be endorsed to another person. This feature is part of the non-refundable condition, so we must mention it every time we mention non-refundable, otherwise the client will not know that he does not lose the investment

Security

The whole complex has CCTV surveillance 24 hours a day inside, outside the building and in the surroundings. Parcial Partial medical coverage for our passengers and hotel staff.

Extend your stay

All our clients will have access to an exclusive discount for the nights that they wish to add to their stay, either to arrive before or to retire later.

Car rent

Throughout the year we have an exclusive offer for our passengers in car rental, in the summer this offer is with a special price (requesting quote from the renter). Throughout the winter we have an exclusive offer for our clients that leaves the rental day at 18 USD + VAT, with partial or total insurance free mileage, delivery and return at MVD, Colonia, Punta del Este and the hotel, Free drop off after 3 days rental, free GPS and baby seat. This service that the hotel subsidizes intends to improve the connectivity and approach with the peninsula, downtown and all the points of interest that has all the area and surroundings.

Transfer stays

To give as a business gift, anniversary, wedding, birthday, prize and all the occasions that deserve an important gift, we also have a proposal. We have the option to make a voucher for our customers to give away on any occasion or reason, for this we have the personalization of the same to be delivered in a neat and pleasing format in view of institutional design easily associated with our Logo and corporate image. In addition all our vouchers are endorsable to another person, allowing the recipient to transfer it back to someone else.

Progressive discount for pensions

We have progressive discounts in our gastronomic pensions, applying 5% in the hiring of 3 days of service and 10% discount in the hiring of 4 days or more. This discount applies for the whole year and you do not need to book it in advance, the discount also applies that you decide on the hotel or any time of your stay.

Pets

We can receive pets that do not pass the 6 kg, clients who decide to visit us with their pet may accept certain conditions at the time of booking and paying a one-time fee.

Exclusive benefit for regular customers

For customers who have already visited us (no matter how many times), we have a discount that applies exclusively to them. The discount is of 05% that is added to any package, rate or discount you already have, the simple fact that you have already visited enables you to receive this benefit and add this discount to the best option you have chosen. This discount also applies all year round for any date or package.

Birthday and Anniversary

For customers whoFor your birthday all our guests will receive in addition to our congratulations a significant discount to enjoy their day at the hotel, in addition, your friends and family who decide to accompany them will also receive a significant discount to make your day even better. have already visited us (no matter how many times), we have a discount that applies exclusively to them. The discount is of 05% that is added to any package, rate or discount you already have, the simple fact that you have already visited enables you to receive this benefit and add this discount to the best option you have chosen. This discount also applies all year round for any date or package.

Age counts

The discount according to age applies from Sunday to Thursday until 30/11 of the current and applies a discount to the best available rate (BAR) a discount that starts at 50% if the customer is over 60 years old. Understanding the age that these customers can have, they are the only ones that can book without guarantee because many of them do not handle credit cards and also mail to receive confirmations, which will not receive confirmations in most cases.

Rain insurance

For the days it rains the hotel returns (using a voucher to use in a future stay) to the clients the value for 30% of the daily rate that they paid on the days that it rained in their state, this ensures The passenger that part of their enjoyment is guaranteed. The equivalent of the 30% we give back is per day and must be used in the same way, can not add 30% of each day that we give back and use it to pay an entire stay.

Bike rental

For families who want to take a bike ride with their children, the value of renting bikes for children is subsidized with the value paid by parents for the rental of their bikes. Children must be under 10 years of age.

Late check out included with lunch

The day of departure of our passengers can access a late check out without cost if they take the lunch in the restaurant, this benefit is also for the whole year and always subject to availability.

Sports

  • 10 clay tennis courts, mini golf, GYM, 2 paddle courts, outdoor swimming pool, paddle board, pilates, yoga, golf lessons, tennis lessons.
  • Outdoor fitness center with passive exercise equipment.
  • Indoor heated pool.
  • Bathrobes and towels.
  • Soccer Field 11.Capilla In summer season our Chapel offers mass every day at different times and in winter season some Saturdays (see) Recreation, entertainment and common spaces;
    • Recreation department for children ages 4 to 12 with recreators and activities every day of the week. Children
    • Games room for children with metegol, yew, ping pong, video games.
    • Timbó forest with games for children.
    • More than 30000m2 of open spaces and enabled for all passengers.
    • Free high-speed Wi-Fi throughout the hotel (indoor and outdoor)
    • Micro cinema with movies for the whole family and directv with 68 digital signs
    • Adult games room with pool table and pool.
    • Reading room and library.
    • 800 m Aerobic Circuit
    • Beach service on the Lagoon in front of the Hotel; Chairs, towels and umbrellas.
    • WII Room, PS2
    • Exclusive terrace Solarium for adults over 18 years old
    • Tablets (Ipad) and pc with free internet access.SPA and cosmetic treatments “The Dolphins”;
      • Body, Body Remodeling, Facial Aesthetics, Apparatology, Alternative Treatments, sauna, Roman pool, jaca.
      • Free SPA access
      • 50% discount on all treatments until 21/12
      • Complete hairdressing service.Arte in the Resort; permanent exhibition inside and outside the building and rooms with more than 400 works (sculptures and paintings mostly) of Latin American edges mostly

Accessibility

  • Our facilities are adapted for people with reduced mobility so that they can access most of our common areas, rooms and services.
  • We also have a configurable room to adapt for people with special needs for their mobilization.Gastronomy, Restaurant La Navicella Regional and International food. Wet Bar in the outdoor pool. Snack bar. Room service.Catering for social and business events. Barbecue grill for more than 120 peopleSocial and business events of up to XXXX people. Event rooms equipped with audios and projection, translation room, wifi. Cofee breack options, breakfasts, lunches and executive dinners. Open and accessible spaces for team building activities, business coaching, exhibitions, etc.

Conditions

  • Stays Payment Terms;
  • The form of payment for the accommodations acquired directly to the Hotel is conditioned by the type of rate used for the confirmation of the reservation and which are detailed below: / Li>
  • Fees:
  • Gift Voucher ” the accommodation is credited at the time of purchase
  • Conditions for Cancellation of Stays;
  • The cancellation options for accommodations purchased directly from the Hotel are subject to the type of rate used for the reservation confirmation and are detailed below: / Li>
  • Fees:
  • Best Rate Available ” free cancellation up to 48 hours prior to arrival
    • Penalty for cancellation out of date or no show: 100% of the first night will be charged
  • Extended Stay ” free cancellation up to 96 hours prior to check-in.
    • Penalty for late or non-cancellation: 100% of the first two nights will be charged
  • Non Refundable ” does not support free cancellation
    • Penalty for cancellation or non-submission: No refund
  • Package ” does not support free cancellation
    • Penalty for cancellation or non-submission: No refund
    • Gift Voucher ” does not support free cancellation
      • Penalty for cancellation or non-submission: No refund

At the Hotel

  • According to decree 529/979 all guests must present a valid identity card to enter the hotel.
  • According to decree 220/998, the VAT in the accommodation is exempt for all foreigners by presenting a valid identity document at the time of entry. In the case of Uruguayans this tax is exempt in the period comprised of the first Monday after the week of tourism and until November 14 of the same year, in the period outside these dates the Uruguayans pay the VAT of 10% on the value Of the accommodation. The services provided by the hotel to the passenger during their stay and charged to the owner’s account will be governed by the same tax status.
  • The host will be asked to leave a deposit in guarantee that can be paid with a credit card or cash in American Dollars, the amount will be determined based on the number of nights of accommodation and number of rooms hired. If you can not comply with any of the detailed guarantee forms, the hotel may deny entry to the passengers of the reservation (s) under the same owner. The Reserve will be available to the conditions and penalties for non-presentation and its costs will be assumed by the holder of the accommodation.